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Economics, finance, business & management
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Call Center Benchmarking

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Call Center Benchmarking

GermanPaperback / softbackPrint on demand
Meyer Anton
Springer, Berlin
EAN: 9783322890429
Print on demand
Delivery on Friday, 21. of August 2026
CZK 1,208
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Detailed information

Was zeichnet die erfolgreichsten Call Center aus? Dieses Buch liefert konkrete Antworten auf der Basis einer der umfangreichsten Untersuchungen im deutschsprachigen Raum. Der "360-Grad-Ansatz" bietet detaillierte Ergebnisse, die zusatzlich an drei Best-Practice-Unternehmen ausfuhrlich vorgestellt und hinsichtlich ihrer Erfolgsfaktoren beleuchtet werden.
EAN 9783322890429
ISBN 3322890422
Binding Paperback / softback
Publisher Springer, Berlin
Publication date March 22, 2012
Pages 238
Language German
Dimensions 210 x 148
Country Germany
Readership Professional & Scholarly
Authors Kantsperger Roland; Meyer Anton
Illustrations 238 S.
Edition Softcover reprint of the original 1st ed. 2005
Manufacturer information
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16,123,789 books and 3,194,233 eBooks currently available
Free personal pick-up
at 9 locations throughout the Czech Republic
Free shipping for purchases over CZK 1,000
Books from all over the world

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